Understanding the Changes Coming to Medicaid

What you need to know
and what to expect

This site explains the new Community Engagement requirements for West Virginia.

Woman using a drill press Woman using a drill press

This site explains the new Community Engagement requirements for West Virginia.

This site explains the new Work and Community Engagement rules for West Virginia adults in the Medicaid Expansion group.

The West Virginia Department of Human Services (DoHS) wants to help you understand:


What the new rules are
Whether they apply to you
What you need to do to keep your Medicaid coverage

We know this is a 
big change

We’ve worked to make the information as clear as possible. We’re here to help!

Chicken Farmer Chicken Farmer

We know this is a 
big change

We’ve worked to make the information as clear as possible. We’re here to help!

What Are the Community Engagement Requirements?

In July 2025, the federal government passed H.R.1, or the “The One Big Beautiful Bill Act,” which requires certain Medicaid members under the Adult Expansion Group to complete at least 80 hours of work or approved community activities per month.

These activities are required for some adults to keep getting Medicaid through Mountain Health Trust. If you receive your Medicaid through the Mountain Trust Health, your healthcare services are provided through one of the following managed care organizations:

  • Aetna Better Health of West Virginia
  • Highmark Health Options
  • The Health Plan of West Virginia
  • Wellpoint West Virginia (formerly UniCare)

Those affected can meet the requirements by:

Completing a combined total of 80 hours or more per month of any of the following:

  • Working
  • Participating in a work program
  • Attending school
  • Volunteering

Enrolling in school (including higher education and career or technical education) at least half-time.

Earning at least $580 a month.

If work is seasonal, the average income over 6 months must equal or be over $580 a month. This amounts to at least $6,960/year.

You can mix and match activities to reach 80 hours per month

Examples might include:

Example 1

50 Hours: Working as a barista

30 Hours: Volunteering at a church food pantry

Example 2

Enrolled in a welding program at least half-time.

Example 3

72 Hours: Volunteering with a residential shelter

8 Hours: Grocery clerk

When do the new rules start?

January 1, 2027

Applicants may need to meet requirements one month before applying, for example, December 2026 for January 2027 coverage. The new requirements will not apply to current Medicaid members until their regularly scheduled renewal in 2027, beginning with those due in March 2027.

Couple Deciding

Applicants may need to meet requirements one month before applying, for example, December 2026 for January 2027 coverage. The new requirements will not apply to current Medicaid members until their regularly scheduled renewal in 2027, beginning with those due in March 2027.

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Who Is Affected?

Volunteers packaging canned food items.

Ways that you may be affected

Examples might include:

Example 1

I’ll need to enroll in Medicaid in 2027. 

I might need to be working, volunteering, or enrolled in education to qualify for Medicaid.

Example 2

I’m due for Medicaid renewal in March 2027. 

I might need to be working, volunteering, or enrolled in an education program for at least 80 hours in a month since my last renewal.

Example 3

I’m due for Medicaid renewal in December 2026. 

I might need to be working, volunteering, or enrolled in education by May 2027 for my 6-month renewal in June.

Example 4

My youngest child just turned 14 and I am due for Medicaid renewal in March 2027.

I might need to be working, volunteering, or enrolled in education by February 2027.

Example 5

I was recently released from jail, and I am due for Medicaid renewal in October 2027.  

I might need to be working, volunteering, or enrolled in education to qualify for Medicaid by September 2027.

Example 6

I was in foster care until I aged out at age 21, and am turning 27 in August 2027.

I might need to be working, volunteering, or enrolled in education to qualify for Medicaid by July 2027.

Exemptions

Van Driver

Reporting Your Information

Warehouse Worker

DoHS will look at the information it already has to see if you:

  • Meet the Community Engagement requirements, or
  • Qualify for an exemption

If DoHS needs more information, you will get a request in writing by U.S. Mail, or online in your PATH account if you choose to go paperless. DoHS may ask for:

  • Pay stubs
  • School records
  • Proof of volunteer hours or work program hours

You can send this information online, in person, or by mail.

If DoHS asks for information, you must respond within 30 days, or you may lose your Medicaid coverage.

If you are not contacted, you do not need to send anything.

 

How to Report Changes or Update Your Information

You must tell DoHS if anything changes, such as:

Income or job changes
New address
Someone moving in or out of the home
Marriage, divorce, pregnancy, or adoption

You do not need to do anything today. But if DoHS asks for information, or if you need to report a change, you can contact the Customer Service Reporting Center:

  • By phone: 1-877-716-1212
  • By e-mail: osacsrc@wv.gov
  • By fax: 304-558-1869
  • By mail (U.S. Postal Service): P.O. Box 1668, Charleston, WV 25326-1668

You can also report changes, apply for benefits, and complete reviews at www.wvpath.wv.gov.

DHHR.WV.gov Customer Services

Find your local office at https://dohs.wv.gov/field-offices